Early on, UPMC came to the forefront of providing our community with information and knowledge about the Coronavirus as it became available. UPMC quickly set up an initial specimen collection facility in Pittsburgh’s South Side neighborhood.
UPMC’s preparedness efforts were extensive. UPMC established screening guidelines to effectively determine whether a patient was sick with COVID-19 and had a dedicated hotline to field questions and potential cases from frontline staff. UPMC also dedicated efforts to ensure staff stay safe while caring for patients with a strong supply chain system in place to ensure an adequate supply of personal protective equipment for our caregivers.
UPMC quickly implemented a staffing and pay protection program to provide certainty and financial protections for UPMC employees and their families throughout the early part of the pandemic. Many of our employees were redeployed into a different role to assist their colleagues. For some nurses, when there was limited work available (in their current role/department or via a redeployment), the employee was compensated at their full salary or hourly rate for their scheduled hours.
Throughout it all, UPMC nurses were on the frontlines of combatting a global pandemic, adjusting how they worked throughout a fluid and evolving situation. Their commitment, perseverance, and compassion are the driving force guiding our communities through this challenging time. Our nurses are caring for patients when they need them the most. UPMC Nurses are our health care heroes!